TeaBass.com

Tickets improvements

So Tickets has been online for one week today and so far it’s been pretty successful. I’ve been adding to it almost every day, tweaking the design and implementing some of the most requested features whilst being careful to ensure it remains simple and lightweight.

Here is a highlight of some of the stuff I’ve added:

HTML embedding, you can put in ‘img’ and ‘a’ tags into your tickets and they do as expected, if you put in a giant image it even shrinks it down (with css) so as not to break the layout, although it will take longer to load if you put in a massive pic!

Autolinking, if you put in http://something.com or www.teabass.com without any ‘a’ tags then tickets now automatically will see them and link them up for you.

Awesome Error pages, can’t get enough lolcatz, check out the 404 and 500 error pages.

User Icons, the user icons now show up all over the place, where ever you create a ticket and it’s really easy to change your photo, plus if you don’t upload a photo there is a nice default one instead.

More persistent navigation, I’ve added a navigation bar to the top of tickets so you can always get home, to your settings and back to the index page.

Better emailing, no more waiting for the emails to send before you get redirected to the next page, everything is done with observers now to speed emailing up considerably.

Recently Posted Tickets, have a look at http://ticketapp.com/tickets
you can see the last 10 public tickets posted, awesome

Private and public tickets, one of the most requested features was the ability to make private tickets so I added that one in, you can also set you default privacy level to save a few mouse clicks if you want all your tickets to be private.

Funky javascript tooltips, on most text fields now if you hover over them you get a little floating tooltip that describes each field a little better, plus it degrades nicely if you don’t have javascript too.

Reply to a ticket, I just put this feature in yesterday, you can now reply to any ticket with another ticket, i’m still rounding off the corners on this one but it seems pretty nice.

and it even seems to work in IE6!

It’s come a long way in just a week, and I’m going to continue developing, adding and optimizing it, the next features i want to add include: RSS feeds, friends, custom backgrounds and having your username in the url (http://ticketapp.com/andrew)

If you have any feedback or ideas send it to: http://ticketapp.com/feedback